Morbank Financial Privacy Policy

At Morbank, safeguarding your privacy is paramount. We are dedicated to protecting your privacy and safeguarding your personal, business and financial information.

The Morbank Group includes Morbank Financial Inc., Morbank Properties Inc. and Morbank Mortgage Corporation.

What is Personal Information?

Personal information is defined very broadly to mean any information about an individual that is capable of identifying them. This includes information such as name, age, home address, email address, identification numbers, employment and financial history, and some physical characteristics. Personal information does not include information routinely found on a business card.

How Do We Use Personal Information?
  • Determine eligibility for our product and services
  • Open investment account
  • Pay a return on investment
  • Comply with tax requirements
  • Administer and manage accounts
  • Correspond with you regarding any inquiries

To Whom Do We Disclose Your Personal Information?
  • With client’s consent, only use and disclose for purposes it was collected or as permitted by law.
  • May disclose to:
    • Legal counsel and auditors
    • Related credit committee to provide borrowers and guarantors with service and only provide information which is necessary by strict contractual means designed to protect the privacy and security of your information.
  • Share information with credit reporting agencies to validate and verify information regarding borrowers and guarantors.

Safeguarding Personal Information
  • Personal information will only be used or disclosed for the purpose for which it was collected.

Morbank’s Commitment to Privacy - 10 Principles

Accountability
  • Morbank if responsible for personal information under its control. Morbank has a designated individual who is accountable for the organization’s compliance with the Privacy Principles.
Identifying Purpose
  • We will identify the purposes for which personal information is collected before or at the time of collection
Consent
  • The knowledge and consent of the individual is required for the collection, use or disclosure of their personal information, except where inappropriate or permitted by law.
Limiting Collection
  • We will limit the collection of personal information to that which is necessary for the purposed identified by the organization.
Limiting Use, Disclosure and Retention
  • We will not use or disclose personal information for purposes other than those for which it was collected, except by consent of the individual or as required by law. We will only retain personal information as long as necessary for the purposes it was collected.
Accuracy
  • We will keep personal information as accurate, complete and up-to-date as is necessary for the purposes for which it was collected.
Safeguards
  • We will protect personal information by security safeguards appropriate to the sensitivity of the information.
Openness
  • Information about our policies and practices relating to the management of personal information will be made readily available to you.
Access
  • Upon written request, we will inform you of the existence, use and disclosure of your personal information and give you access to the information.
Handling Customer Complaints and Suggestions
  • You may contact us with any questions, complaints or suggestions with respect to the above principles.